Verification of registration data
We believe it's very important that people see the .nl domain as trustworthy. So we don't tolerate fraudulent activities. If we see anything to suggest that a .nl domain name is being used for fraud, we can ask for evidence that the registration data is correct. If we aren't shown evidence to back up the data within five days, we can delink the domain's name servers. Delinking will have the effect of making the domain name and its website unreachable. We have the right to do that under Article 18 of the General Terms and Conditions for .nl Registrants.
When will we do this?
We won't intervene unless we have good reason to think that there may be a problem. Evidence that the domain name is linked to a fake webshop, for example. Also, only business registrants will be asked to provide supporting evidence within five days. We decide whether a registrant is a business by looking at various things, such as their name and whether they are selling goods and services on their website.
We always proceed with great care. For example, multiple expert staff members are involved in deciding whether to start an investigation and in assessing the evidence that the registrant provides to confirm the registration data.
If we decide to ask for data verification
If we decide that a domain name's registration data needs verifying, we'll contact both the registrant and the registrar by e-mail. We'll ask for evidence confirming the registrant's identity and other details. In our e-mail, we'll make it clear that, if we don't get evidence quickly, we may delink the domain's name servers. If we don't get an answer within three days, we'll write again.
Our e-mail will go to the following people, using the addresses recorded in our database:
Registrar's primary contact
Registrar's anti-abuse contact (if details have been provided)
After five days, we'll deactivate the domain name
If we don't get evidence confirming the registrant's identity within five days, we'll delink the domain's name servers. Delinking will have the effect of making the domain name and its website unreachable. The domain name's registration won't be cancelled when we delink the name servers.
Cancelling the registration
After deactivating a domain name, we inform the registrar and the registrant by e-mail. In our e-mail, we'll tell the registrar and registrant that we intend to cancel the domain name's registration. We have the right to do that under Article 16 of the General Terms and Conditions for .nl Registrants.
We'll also explain what the registrant or registrar can do to reactivate the domain name and/or to prevent the registration being cancelled.
Feel free to get in touch if you've got a question
You can reach us on working days between 8am and 6pm (Dutch time) by calling +31 26 352 5555 or mailing firstname.lastname@example.org.