Chose your color

Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Jaap joined SIDN's Security & Operations Centre (SOC) on 1 June

Solliciteren en werken bij SIDN in coronatijd

  • Wednesday 5 August 2020

When Jaap Weissink applied for a job at SIDN, his first interview was a Microsoft Teams video conference. So who better to tell us about joining SIDN during the pandemic?

What was it like, starting a new job in such unusual circumstances?

"Strange, but enjoyable. My first interview was virtual: we talked online using Teams. But things felt good from the start; I came away from that interview feeling positive about the job. My second interview was face-to-face. Coming into the office gave me a better sense of the kind of organisation I would be joining."

What was your first week like?

"For the first two weeks, I was working from home. I had a series of introductory meetings on Teams and I did loads of reading. SIDN has everything well documented, which is a big help for a newcomer. A detailed orientation programme had been devised for me, and I still refer back to the material for bits of information."

Is there anything you've found hard?

"Lack of social contact -- not being able to just walk round and see someone. It takes longer to build relationships when you can't drop by for a chat. I'm used to mixing and talking... getting to know people that way. There's not much scope for that at the moment, sadly."

What have you enjoyed most?

"The orientation period. One of my new colleagues was assigned to me as a 'buddy' -- someone I could turn to if I had any questions. My direct colleagues are generally very busy, but they're always willing to spare a couple of minutes to explain something on Teams." What was it like meeting the team in real life after a virtual start? "Since I joined, we haven't had the whole team together in the office at the same time. The team is divided into two sub-teams, which take it in turns to spend a week working in the office. However, to help me learn the ropes and get to know everyone, we've agreed that I'll spend time with both sub-teams."

How do you see your future at SIDN?

"Joining SIDN has been invigorating, because I'm seeing new facets of my profession. I'm expecting to divide my time between the office and working from home. The kind of our work we do can be done away from the office, but it's good to have personal contact with your team. Besides, I've been told that table football is a big thing at SIDN. I love table football, so I'm looking forward to the office league starting up again!"

Read more

Back to workatsidn.nl