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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Our interns talk about their time at SIDN

Achieve your personal development goals while promoting safe and convenient digital living

  • Monday 23 June 2025

“At SIDN, you’re surrounded by experts who’re happy to help and share their knowledge. As a result, this internship has been great for my personal development,” says intern Metehan Yilmaz. “Also, SIDN is a relatively small organisation with an important community role, and I’ve been able to make a real contribution.” Metehan Yilmaz, Qamar el Amrani and Nikita van den Berg are all just completing 6-month internships with us. Each in their own field. Here, they talk enthusiastically about their experiences and what they’ve learnt. Our Corporate Recruiter Inge Loeff also describes the growth opportunities and supervision they’ve had.

The world behind .nl

Metehan, Nikita and Qamar
From left to right Nikita, Qamar and Metehan

You don’t need a technical background to do an internship at SIDN, and you don’t need to know about the internet infrastructure either. “I knew little about the world behind .nl,” says Qamar. “Fortunately, I learnt about it while I was here. My colleagues shared a lot of info about online security and digital resilience during SIDN Inside Live and at SIDN TechTalks. So I was able to stay informed.”

SIDN’s community role was important to all 3 interns. Nikita: “The organisation promotes problem-free, opportunity-rich digital living for everyone, including people with less developed literacy skills. At the interview I had when I applied, I could see how important that mission is to Inge. That motivated me even more to do my internship at SIDN.”

Engaged colleagues and fun activities

An open working atmosphere and engaged colleagues are defining features of life at SIDN, Nikita, Metehan and Qamar all agree. “Everyone was happy to help if I had a question,” says Qamar. “In every department and at every level.” Nikita adds: “People often asked me how I was doing, which made me feel like a proper part of the team. Some of them even knew the kind of language that our generation uses,” she chuckles.

As well as working hard, the interns took part in our team activities. From the weekly bootcamps to eating lunch together and visiting a local vegetable and herb grower. Qamar: “It was good talking to people from other teams at the get-togethers, such as the people at SIDN Labs. You get to know people better at a personal level.”

Metehan, Qamar and Nikita

Metehan and Qamar both did their internships with our Business & Support Department. Metehan was analysing, redesigning and checking dashboards and making data comparisons. Qamar performed a competition analysis, looking at .nl and .com. She also investigated the contraction of the European domain name market and the potential of artificial intelligence (AI). Meanwhile, in our HR Department, Nikita looked into ways of improving inter-team collaboration at SIDN.

A fresh look at SIDN

Motivated interns are very useful to SIDN. Inge: "We're a relatively small organisation, so an intern’s contribution really matters. At the start of their time with us, we decide together just what form their research will take. Every intern has their own supervisor, who provides professional and personal support. Together, we ensure that the work they do is a good fit with SIDN. For example, Nikita’s research led to practical recommendations on how we could improve collaboration between our teams.”

“Because interns are only here for a while, they’re able to look at our work processes objectively, from a fresh perspective,” Inge continues. “And we give them the opportunity to share their insights.” Metehan gave his take on things at SIDN Inside Live. As he recalls, “That was fun and exciting, because I presented my dashboard analysis to about 100 colleagues. Fortunately, it went well, and several people came up to me afterwards to talk about my project.”

Career opportunities

An internship at SIDN is also an opportunity to widen your network. “My research involved meeting registrars and talking to professionals from other country-code top-level domains (ccTLDs),” says Qamar. “Also, Metehan and I attended a big healthtech show, and I went to the NIMA Marketing Day. The professional contacts I made at those events could be really useful in the future – when I’m looking for a job or somewhere to do my master’s research, for example.”

Some interns go on to join the SIDN team permanently. “They can progress to a starter’s role, if there’s scope,” Inge explains. “Our new Technical Security Officer, who started in March, had previously been an intern with us, for instance. And Metehan will be staying on over the summer to continue his analyses and other work here.”

Inge Loeff, corporate recruiter at SIDN

Fancy doing an internship at SIDN?

Nikita, Metehan and Qamar are all approaching the end of their internships. “We’re now looking for another marketing intern to start in September 2025. But we’re always interested in hearing from students with ideas for research projects and work experience projects in other fields,” says Inge.

Like the idea of doing a work experience or research internship at SIDN? Check out our marketing internship vacancy or drop a line to Inge Loeff at inge.loeff@sidn.nl.

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