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Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Join the SIDN Panel!

What's involved

  • We'll regularly invite you to take part in short surveys.

  • The surveys will be organised using the Spotler on-line survey tool.

  • You can leave the Panel or change your details any time.

  • If you like, we'll send you the findings of the surveys when they come out.

SIDN Panel enrolment form

Icon survey

We respect your privacy

  • You can ask to join the SIDN Panel by following the 'SIDN Panel enrolment form' link (only in Dutch). SIDN reserves the right to decline enrolment requests.

  • SIDN will record your details in a database in order to contact you by e-mail. We'll contact you from the domain 'survey.sidn.nl', using Spotler.

  • Any input you provide will be anonymised, unless you indicate that you are happy for your name to be provided with your feedback in a particular case.

  • As an SIDN Panel member, you'll regularly receive short surveys from SIDN. You aren't under any obligation to respond, though naturally we'd like you to. We'll also send you the findings of the surveys when they come out.

  • You'll be able to change your details or leave the Panel at any time and with immediate effect. We'll also tell you what data we have about you any time you ask. Just mail

    relatiebeheer@sidn.nl.  

  • If you leave the Panel, we'll delete your survey data within six months.

Check out the full SIDN Panel Privacy Statement (in Dutch)

Join the SIDN Panel and share your views with us!

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Results

Below you can read some of the results resulting from research through the SIDN Panel.