Opt-out requests

Would you prefer that your name and e-mail address don't appear in the Whois? And is there a good reason for us to make an exception to the rule that says everyone's details should be shown? If so, you can ask to opt out of making your details public. If we approve your request, your name and e-mail address will stay private.

In many cases, an opt-out request isn't necessary

  • If your domain name doesn't look like your own name, people can't easily find information about you in the Whois. Users can search only by entering a domain name, not the registrant's name or anything else.

  • The address listed in the Whois doesn't have to be your own. It can be your registrar's.

  • If you register your domain name as a private individual, the Whois will say very little about you anyway. For details, contact your registrar.

Your opt-out request will be approved only if you really need anonymity, and there isn't another way to arrange it.

How do you make an opt-out request?

  1. Write to your registrar.

    Send an e-mail or a letter explaining why you need to remain anonymous.

  2. Your registrar forwards the request to us.

  3. We decide whether to approve your request.

    We'll decide within three weeks, starting from the day we receive your request.

  4. We let you know our decision.

    We'll let your registrar know at the same time.

Any registrant can ask to opt out. That's stated in Article 23.3 of our General Terms and Conditions for .nl Registrants.

What do we look for in an opt-out request?

We consider whether your reasons for wanting anonymity are stronger than the reasons for normally making a registrant's details public. So it's important that you explain your reasons clearly:

  • Why do you want to opt out? Set out your argument.

  • Why can't you protect your name and e-mail address without opting out?

  • What have you done to protect your privacy elsewhere?

How do we decide whether to approve your request?

We'll see whether there are reasons for making an exception in your case. That's more likely if:

  • You have a material interest in anonymity.

  • The issue behind your request has been reported to the police.

  • You've already taken steps to protect your privacy elsewhere.

Your request won't be approved if you want to opt out simply to avoid spam or because someone has a grudge against you. Those are everyday problems that don't outweigh the reasons for publication.

What happens once we've made our decision?

  • If we approve your request, we'll make sure that your name and (where relevant) your address isn't shown in the Whois.

  • If we refuse your request, we'll write to you explaining why, and what your options are.

Frequently Asked Questions

Internationally, it's normal to say who a domain name's registrant is, so that people can get in touch. For example:

  • If there's a technical problem with your site.

  • If someone believes that the content on your site actually belongs to them.

  • To help prevent and tackle illegal and abusive activities on the internet.

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