As the registrant of a .nl domain name, you need a registrar to look after your domain name’s registration and to deal with SIDN for you. You are free to choose any registrar you like. You can also change your registrar any time you want; changing registrars is often referred to as transferring your domain name. Of course, if you are considering a transfer, you should take account of any contractual obligations that you may have towards your existing (old) registrar. The procedure for changing your registrar is described below.

1. Choose a new registrar

First, you need to select a new registrar. When looking around, you may find it useful to refer to the list of registrars on our website.

2. Ask your existing registrar for your domain name’s token

To get your domain name transferred, you need the token that goes with your domain name. Your old registrar has the token and is obliged to give it to you within five days, if you ask for it. The exact procedure for getting the token differs from one registrar to another, so you need to check with your registrar.

When asking for your domain name’s token, you should tell your old registrar that you have chosen a new registrar. It is usually a good idea to tell the old registrar who the new registrar is and when you expect the transfer to go through. Giving this information will help to make sure that everything goes smoothly.

If your old registrar doesn’t give you the token when you first ask for it, you can use a model summons to formally call on the registrar to tell you what the token is.

3. Instruct your new registrar to arrange the transfer

Next, you need to ask the new registrar to arrange for your domain name to be transferred. Your new registrar will need the token that you have obtained from your old registrar.

If your domain name is signed with DNSSEC, you should ask whether your new registrar supports DNSSEC. Talk to the registrar about the practical implications of your domain name being signed. It is important to consider your name’s DNSSEC status, otherwise you may lose the extra security that your domain name currently has, or your domain could even become unreachable.

4. Request processed

Provided that the transfer request submitted to SIDN by the new registrar is in order, the domain name is immediately transferred. Confirmation is sent to both the old registrar and the new registrar. We also send a notice to your administrative contact’s registered e-mail address, saying that the domain name has been transferred.

Problems that sometimes arise

Your old registrar doesn’t give you the token

If your old registrar doesn’t give you the token within five days as required (see step 2 of the procedure), you should inform your new registrar. The new registrar may get a better response than you did. If your old registrar doesn’t respond to your new registrar’s request for the token, your new registrar can report the matter to SIDN. SIDN will try to get your old registrar to give you the token; if all else fails, SIDN will issue the token itself.

As indicated above, you should let your new registrar know if your old registrar won’t give you the token. You will also need to show the new registrar that you really are the registrant of the domain name in question. That will mean providing a copy of an identity document (and, where a business is concerned, a Trade Register extract).

Finally, SIDN has a special procedure that can be followed if your old registrar is not able to give you the token (e.g. because the business has failed). Your new registrar will be able to tell you about this procedure.

An objection is made

If you, as the registrant of a .nl domain name, receive the notice referred to in step 4 of the procedure, telling you that your domain name has been transferred, and you don’t think that it should have been (e.g. because you didn’t request the transfer), your best course of action is to contact the new registrar.

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This page was last modified
on May 17, 2012